Store Manager Peterborough

Fri, Dec 31, 2021
Full time

Store Manager Peterborough

Store Manager Job Purpose:

Drives the profit, sales, and manages costs while maintaining an environment focused on the customer. Trains new and existing colleagues in customer service, brand awareness, and store policies to offer the best shopping experience.

Store Manager Job Duties:

  • Oversees and manages store colleagues.
  • Oversees sales manager positions and communicates store goals clearly with them.
  • Develops a sales plan of action together with the sales managers to deliver sales budget
  • Communicates store goals, brand awareness, and company messages to team members while promoting product knowledge
  • Assesses colleagues performance and delivers performance reviews
  • Is responsible for Stock loss, and drives initiatives to reduce loss.
  • Recruits, hires, and trains new store staff
  • Keeps costs minimal while remaining accountable for profits
  • Creates a customer-service focused environment where the best possible customer experience is top priority
  • Ensures that colleague training and work habits centre on customer service
  • Reports sales, visual presentations, team member development, and store performance figures to the senior team
  • Manages store HR 
  • Ensures that visual merchandising of the store exceeds customer expectations
  • Feeds back to central office on product opportunities

Store Manager Skills and Qualifications:

Previous retail management experience essential, preferably in a large multi brand environment.



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